Our vouchers

What voucher options are available?

Voucher options

When purchasing, you can choose whether you would like the voucher to display just the value or also a service.

If you choose a service “e.g. Wellnesstag Chi Jang”, it will be printed on the voucher with a description as a recommendation. The recipient can of course also always use the amount paid towards other services at our resort.

Until when can the vouchers be redeemed?

Voucher validity

Service-specific validity
The printed expiry date initially refers to the price guarantee for the selected service (e.g. Chi Jang massage/gourmet menu/panoramic room).

• Read as follows: Up to the printed date, the voucher is valid for the printed arrangement, regardless of the price in the current price list.

However, the voucher does not become completely invalid after its expiry date, as our vouchers can also always be redeemed as a value voucher, regardless of the arrangement gifted. In that case:

Value-based validity:
Regardless of the service-specific validity, the cash value paid for a voucher remains valid for at least 3 years* (from the end of the year of issue) as a value voucher for our entire site.

• A voucher purchased on 25.04.2025 is therefore valid with the paid voucher value until at least* 31.12.2028.

*But please do not simply throw away older vouchers either. Let us know and we will find a solution with you!